secure paiement    

In accordance with the General Data Protection Regulation (GDPR), which came into force on 25 May 2018, BIO-Vega would like to reaffirm its commitment to security and privacy.

BIO-Vega attaches great importance to the protection of data concerning its customers and the confidentiality of their private lives. Here are the only personal data we keep to keep track of your orders.

1. What data does BIO-Vega keep about you?

In the context of purchasing and order monitoring, BIO-Vega collects the following data:

  1. Identification data: surname, first name, postal and e-mail address, telephone number, customer number, etc.
  2. Billing and/or payment data: bank details, means of payment, invoices, etc.
  3. Usage data: products purchased, etc.
  4. Customer relationship management data: requests for information, follow-up of correspondence with the customer, etc.


2. How does BIO-Vega use your data?

BIO-Vega uses your data for the purposes of its order service. This includes the management of your Customer account and contractual relationship, the products ordered, the invoicing of purchased products, the management of complaints and questions regarding defective products. This data is kept for the appropriate time, depending on the contractual relationship and/or for the legal period.

BIO-Vega may also use your data to comply with its legal obligations (including anti-fraud laws, anti-money laundering laws and provisions regarding delay or non-payment by the customer) and/or to respond to requests from public and governmental authorities.


3. Do you have the possibility to intervene on your data?

You may at any time rectify your data, request their deletion, or oppose processing for legitimate reasons due to your particular situation or exercise your right to the portability of your data, by telephone or by e-mail to


4. How does BIO-Vega ensure the security of your data?

BIO-Vega takes the necessary actions to protect the personal data it processes. Your data are processed electronically and/or manually and in any case, in such a way that their security, protection and confidentiality are ensured with regard to their level of sensitivity, via administrative, technical and physical measures to prevent loss, theft, use, disclosure or unauthorised modification.


5. Who can have access to your personal data?

Your personal data are processed by BIO-Vega, which has assigned a person responsible for monitoring data management. Upon request, they may be legally transferred to persons and authorities whose right of access to personal data is recognised by law, regulations or provisions of authorities empowered by law.


6. Login data and cookies

We use on our site connection data (date, time, Internet address, visitor's computer protocol, page viewed) and cookies (small files stored on your computer) to identify you, to store your visits, and to benefit from audience measurements and statistics on our site, particularly related to the pages viewed. By browsing our site, you accept the installation on your device of technical, functional, audience measurement and advertising cookies (tracking cookies). However, you have the option to disable all or part of these cookies by doing the following:

For Internet Explorer 8.0 and above:
1. Choose the "Tools" menu, then "Internet Options".
2. Click on the "Confidentiality" tab.
3. Select the desired level using the cursor.

For Mozilla Firefox:
1. Choose the "Tools" menu then "Options".
2. Click on the "Privacy" icon.
3. Locate the "cookies" menu and select the options that suit you

For Chrome :
1. Choose the "Settings" menu
2. Click on "Display advanced settings" and go to the "Privacy" section
3. Click on "Content Settings".

For Opera:
1. Choose the "File" menu then "Preferences".
2. Click on the "Privacy" icon.
3. Define your settings

For Android:
1. Press the key at the top right of the screen
2. Go to "Settings" then "Privacy and Security"
3. Define your settings

For Safari on iOS:
1. In the "Settings" application, select "Safari".
2. Go to "accept cookies" in the "Privacy" section
3. Define your settings

7. Evolution of the Privacy Policy

This Privacy Policy may be modified from time to time.